Email me and I would be happy to help: Contact The Reclaimist
WHEN WILL I RECEIVE MY ORDER?
We do our best to ensure your order arrives quickly. In general, most frame orders are processed,
produced and shipped within 2-3 business days- and typically arrive in 4-5 business
days. Canvas orders are usually produced
in 3-4 days, arriving in 5-6 business days.
Next day and 2-day express shipping are available, however please note
that these options will not affect processing time. International orders typically arrive within
6-10 business days via USPS Priority Mail.
RETURNS & REFUNDS
We will provide a no charge replacement or refund for any
quality issues. We may request to have
the presentation/ order returned to us and would provide a return shipping
label. We do not provide a refund based
on customer preference. We will provide
a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact
CAN I CANCEL MY ORDER?
Unless your order has already gone into production you can
cancel it. Please contact me Stephanie@thereclaimistart.com
as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email me: Contact The Reclaimist
CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES?
charges may apply. Items will be shipped
USPS Priority International or FedEX, per request.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
Sign up for my Newsletter, where you will receive information
about new releases, discount sales, local shows, and announcements. Also follow me on Facebook and
Instagram. Click the links and head directly to my profiles.