WHO DO I CONTACT IF I HAVE QUESTIONS? 

 Email me and I would be happy to help: Contact The Reclaimist

 WHEN WILL I RECEIVE MY ORDER? 

 We do our best to ensure your order arrives quickly.  In general, most frame orders are processed, produced and shipped within 2-3 business days- and typically arrive in 4-5 business days.  Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days.  Next day and 2-day express shipping are available, however please note that these options will not affect processing time.  International orders typically arrive within 6-10 business days via USPS Priority Mail. 

 RETURNS & REFUNDS 

 We will provide a no charge replacement or refund for any quality issues.  We may request to have the presentation/ order returned to us and would provide a return shipping label.  We do not provide a refund based on customer preference.  We will provide a refund or a no charge replacement for any orders damaged in shipping.  For a refund or replacement, please contact me: Stephanie@thereclaimistart.com 

 CAN I CANCEL MY ORDER? 

 Unless your order has already gone into production you can cancel it.  Please contact me Stephanie@thereclaimistart.com as soon as possible if you need to cancel your order. 

 HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

 Processing a refund can take up to 7-10 business days. 

 HOW DO I RETURN MY PACKAGE? 

 For a refund or replacement, please email me: Contact The Reclaimist 

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES?

 Yes.  Additional charges may apply.  Items will be shipped USPS Priority International or FedEX, per request. 

 HOW CAN I KEEP UP WITH YOUR NEW WORK? 

 Sign up for my Newsletter, where you will receive information about new releases, discount sales, local shows, and announcements.  Also follow me on Facebook  and Instagram.  Click the links and head directly to my profiles.



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